Privacy policy

This policy covers the website for The Standard at CityLine, 1125 E. Renner Road, Richardson, TX 75082. It explains what we collect, who processes it and the choices you have.

What we collect

We collect what you type into our forms and nothing else about you:

• The contact form: your name, email, phone number, and, if you give them, preferred bedrooms, move-in date and message.
• The tour form: your name, email, phone number, move-in date and the tour time you choose.

Who processes it

• Knock (Knock CRM at doorway-api.knockrentals.com, the leasing office’s customer system) receives tour requests and supplies the open tour times and the apartment availability shown on this site. Availability is fetched by our own server and contains no personal information.
• Respage ResMate (resmate-api.resmate.com) delivers contact-form messages to the leasing team. Our server sends them; your browser does not contact ResMate.
• RealPage runs the online application at 4339250.onlineleasing.realpage.com, under RealPage’s privacy policy.
• The resident portal at standardatcityline.loftliving.com opens on its own site, under its own privacy policy.
• Matterport (my.matterport.com) hosts the virtual tours. A tour loads from Matterport only when you open it, and Matterport may set its own cookies while it plays.
• OpenFreeMap serves the map tiles on the neighborhood and contact pages. Your browser requests tiles from tiles.openfreemap.org, which sees your IP address and the map area you view.
• Cloudflare hosts this website and keeps standard server logs.

Services the previous website used

Before October 2026 this address ran a different website. The new site no longer loads any of the following, so they receive nothing from your visit here: the Knock Doorway widget and its telemetry (doorway.knck.io, LaunchDarkly at app.launchdarkly.com and events.launchdarkly.com, Pusher at stats.pusher.com); the Respage ResMate chat and contact widgets (app.respage.com, chatbot-channel-api.resmate.com, respage-resmate-prod.herokuapp.com, resmate.netlify.app, rp-webchat-client.netlify.app, respage-static.s3.amazonaws.com and the CloudFront hosts d1fl2ex0qrqjwz.cloudfront.net, d11lfsq85csbzj.cloudfront.net, d1zbf8umi478yi.cloudfront.net and d2z6kxh170dqpx.cloudfront.net); Google Maps (maps.googleapis.com, maps.gstatic.com); Google Fonts (fonts.googleapis.com, fonts.gstatic.com); Font Awesome (maxcdn.bootstrapcdn.com), jsDelivr (cdn.jsdelivr.net) and cdnjs (cdnjs.cloudflare.com); the OneTrust cookie banner (cdn.cookielaw.org, geolocation.onetrust.com); the accessiBe overlay (acsbap.com, cdn.acsbapp.com); Yext (knowledgetags.yextpages.net); Google Tag Manager and Google Analytics (www.googletagmanager.com, analytics.google.com, www.google-analytics.com, ssl.google-analytics.com, stats.g.doubleclick.net); the Facebook pixel (connect.facebook.net, www.facebook.com); ReachLocal (cdn.rlets.com, 58f09301-edce-4a05-bc9c-f8aa3c8a0eef.rlets.com, capture-api.reachlocalservices.com); LeaseLabs and Simpli.fi (statrack.leaselabs.com, i.simpli.fi); Amazon advertising (c.amazon-adsystem.com); and the old site’s Instagram feed. Nothing on this site loads from the listing sites Apartments.com (www.apartments.com, images1.apartments.com) or Zillow (www.zillow.com, photos.zillowstatic.com), and the OpenStreetMap data behind the neighborhood list (api.openstreetmap.org) is stored with this site.

Cookies

This site sets no cookies and runs no analytics or advertising tags. To save a request, it keeps the list of available homes in your browser’s session storage for up to 10 minutes; that copy holds no personal information and is cleared when you close the tab.

Your choices

You can use the site without filling in a form, and call the leasing office instead. To ask what information we hold about you, or to have it corrected or deleted, contact us below.

Contact

The Standard at CityLine, 1125 E. Renner Road, Richardson, TX 75082. Phone (945) 245-3080. Email thestandardcityline-w@m.knck.io.

Last updated October 2026.